2006年6月8日

vsdatant.sys

只是純料的記錄而己,因為公司同事說有碰到因為這個程式而產生 BSOD 的問題(Blue Screen Of Death)。

  事實証明,防火牆果然是個大問題,這個檔案是從公司採用 Zonelabs 的防火牆出來的,只要把防火牆移掉就沒事了。

  為了日後查詢方便,我把在網路上找到的文章保留下來(來源一來源二來源三)!

Fle Information
The process TrueVector Device Driver belongs to the software TrueVector Device Driver by Zone Labs Inc (www.zonelabs.com) or Zone Labs LLC (www.zonelabs.com) or Zone Labs, LLC.

Description
File vsdatant.sys is located in the folder C:\Windows\System32. Known file sizes on Windows XP are 279880 bytes (25% of all occurrence), 368256 bytes, 372816 bytes, 189792 bytes, 366736 bytes, 280344 bytes, 274232 bytes, 271792 bytes, 145800 bytes, 271344 bytes, 177048 bytes, 279656 bytes, 198720 bytes, 188240 bytes.
The driver can be started or stopped from Services in the Control Panel or by other programs. The program has no visible window. It is a Verisign signed file. File vsdatant.sys is digitally signed. The service has no detailed description. vsdatant.sys is not a Windows system file. Therefore the technical security rating is 18% dangerous, however also read the users reviews.

Important
Some malware camouflage themselves as vsdatant.sys, particularly if they are located in c:\windows or c:\windows\system32 folder. Thus check the vsdatant.sys process on your pc whether it is pest. We recommend Security Task Manager for verifying your computer's security. It is one of the Top Download Picks of 2005 of The Washington Post and PC World.

Blue screen about vsdatant.sys
several options for you to decide what to complete next about this problem.

1.) Contact the following support site of Zone Alarm and wait for a solution from them. How it will take, I really don't know. Or try my other two possible solutions and see if they will solve your problem. It's your decision! If you decide to go with the support site from Zone Alarm, PLEASE let me know what exactly they mentioned to you on the solution, so the next time if someone has a problem, like yours, we can direct the people to the correct solution, instead of going around in circles, until we find a fix to the problem.

Here is the info on the site for Zone Alarm.

http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=39897&query.id=58629#M39897

2.) PLEASE go to the following thread as someone else had the same problem as yours, perhaps their solution will work for you?

http://forum.zonelabs.org/zonelabs/board/message?board.id=inst&message.id=46487

3.) My last solution, if you want to try this one also, it may solve the problem.

Zone Labs Customer Care

This Information Applies to:
ZoneAlarm

Summary:
How to Perform a Clean Install

Solution:

There is an option available (in version 4 and later) to perform a clean uninstall. Please make sure that you have the latest version downloaded already, if you plan to reinstall.

In order to perform a clean uninstall of ZoneAlarm, please follow the steps below:

IMPORTANT - If you have a Cisco VPN client installed, you must first uninstall the VPN client, then follow the instructions below, and reinstall the Cisco VPN client again afterwards. This procedure will remove all traces of the TrueVector service, which was incorporated by Cisco into their VPN software.

If you wish to keep your settings, create a Backup from Overview - > Preferences before starting, and then Restore afterwards (available in ZoneAlarm Premium products only).
Click on Start -> Programs -> Zone Labs
RIGHT-click on Uninstall Zone Labs Security, then select Properties
Under Target you will see the following line (the actual drive may be different on your system):
"C:\Program Files\Zone Labs\ZoneAlarm\zauninstexe"

Change it to:
"C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean (add a space and then the /clean)

Click OK to save the new command line.
Click on Start -> Programs -> Zone Labs -> Uninstall Zone Labs Security
Click OK to run the uninstaller, and OK any security alerts that pop up.
say "Yes when being prompted for the removal of all files and allow TrueVector to shut down.
Reboot
After rebooting, check for the following folders, and delete them if you find them:
"Internet Logs"

"Zone Labs" (under your Program Files folder)

"Zonelabs" (under your Windows System32 folder)

Empty your recycle bin
Reboot
install the latest version if you are reinstalling

(NOTE - If you get error messages regarding a missing VSUTIL file, try this first : Search for VSUTIL.DLL on your system. If you find a copy in the SYSTEM32 folder ONLY, under the main WINNT folder, try copying that file to the main WINNT folder, then try the Install again. If it still fails, then you will need to perform the steps below. Do NOT copy a file located in any McAfee or Network Associates folder, that is a different program!)
DO NOT INSTALL ANY PREVIOUS VERSION FIRST - Simply perform the clean install instructions below, then install ONLY the version you wish to install.
In order to completely remove ZA+/ZAP from your system, please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, CONTINUE on to the next step.
If you plan to reinstall then, before starting, please be sure to download the latest version. Remember that while the download versions are called Trial, it becomes the FULL version once you enter your current, valid license key. To find out if your key is valid, click Configure > Change Key. Your expiration date and time will appear directly underneath the license number. If your key is not valid, use the following link to renew: http://www.zonelabs.com/renew
DOWNLOAD LINKS :
For ZoneAlarm:
http://www.zonelabs.com/zadownload
For ZoneAlarm Pro:
http://www.zonelabs.com/zapdownload

==============================================

** Use ONLY the primary Administrator account if possible (i.e. log in with the username ADMINISTRATOR). If you are unable to do so, then try a user account with Administrative rights. ** If the machine is part of a domain, you should have the Network Administrator help you.
Please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step. If you are unable to remove any files, make a note of the file AND location (example: C:\WINNT\SYSTEM32 \VSDATA.DLL).
Open the ZoneAlarm Pro program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. Close the ZA Control Panel.
Right-click on the ZA icon, and select Shutdown. Wait several minutes before going on.
REBOOT.
You should now have no ZA processes running on your system.
Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to any security checks.
REBOOT.
To make sure that you can see any ZA system files, if they are still on your computer:
a. Right-click on Start button, then left-click on Explore. When the Windows Explorer panel appears, click View -> Options. Click the "View" tab, then click the "Show all files" radio button.
b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one.
c. Click OK.

IMPORTANT NOTE:
Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZA files have been removed.
Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C: ), or All Local Drives.
Type each of the following exactly - delete any folders found:
zonelabs
“zone labs”
“Internet logs”

Type the following exactly - delete any files found in \Windows or any subfolder below it, or in your \Temp folder):
vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zllictbl.dat
zlparser.dll
zonealarm.exe

vsutil.dll (please right-click filename, then Properties -> Version.
Do NOT delete this file unless it it a Zone Labs file!)

Type the following exactly - delete any files found in any folder with "Programs" in the pathname:

"zapro"
"zonealarm"
"zonealarm pro"

Make sure your Recycle Bin is empty (right-click and select Empty).
REBOOT